FREQUENTLY ASKED QUESTIONS ABOUT OUR PORTLAND HOTEL

​Check-in time is after 4:00 pm; check-out time is by 12:00 noon - local hotel time.

​The Paramount Hotel is a 100% non-smoking property. A room recovery fee will be applied to the guest room should you choose to smoke.

High-Speed Wifi is complimentary throughout the hotel and is included as part of the daily amenity fee.

Yes. A $29 daily Amenity Fee plus tax is in addition to the nightly rate. As a part of your reservation, you will receive a daily $10 food & beverage credit, bottled water at check-in, high-speed WiFi, and unlimited access to the fitness and business centers.

Housekeeping service is provided every other day following the 2nd night of your stay. If you need items replenished during your stay, we are happy to deliver. 

Yes! We partner with STASH Hotel Rewards - earn 5 points per dollar on eligible room rates. Free + easy to join!

No excuse to miss a workout with our 24-hour complimentary Fitness Center which is included as part of the daily amenity fee. Choose from a selection of Free-Weights, a Precor Glide Weight Trainer, two Precor Treadmills, a Precor Elliptical Trainer and a Peloton Bike.

Yoga mats, medicine balls and exercise bands are also available for your use.

Our Business Center is at your service 24-hours a day. Take advantage of complimentary computer workstations, a scanner and a printer which is perfect for printing boarding passes or directions and checking e-mail. Access to the Business Center is included as part of the amenity fee.

We do not have a pool. 

Pets of any type or size are not allowed in the hotel.

Our online Lost + Found form is the easiest and most efficient way to report lost items. Once you submit information on this form, you will receive immediate confirmation that your form has been successfully entered into our tracking system for processing. Your item will be reviewed by Lost and Found personnel during regular business hours. 

Due to Covid precautions, room service is currently unavailable. 

Reservations must be cancelled 48 hours prior to arrival to avoid a one night room and tax charge. 
Suites must be cancelled 72 hours prior to arrival to avoid a one night room and tax charge.

For Pre-Paid / Non-Refundable rates - No changes or cancellations allowed. Yes, really. No changes or cancellations allowed. Please be sure of your plans before booking. Reservations will be charged for the full stay's room & tax at time of booking. 

A valid credit card with an embedded chip and corresponding identification is required upon check-in.

18 years of age

​To arrange payment for a guest's stay, contact the front desk at frontdesk@portlandparamount.com for a secure Credit Card Authorization link. We require this form to be completed at least 24-hours in advance of the guest's arrival date. The guest will still be required to provide a credit card upon check-in for any charges that are not covered by you and noted as such on the form.

Cribs/Pack-n-Plays are available complimentary
Rollaway beds are available for an additional $20 per night. Please note - Deluxe Queen / Queen and Balcony Queen / Queen rooms are unable to accommodate rollaway beds due to fire safety regulations. 
To request a crib/pack-n-play or rollaway bed in advance please email frontdesk@portlandparamount.com 

Yes, please reference the ADA Accessibility page to review details of these rooms

Yes, the following are room types that are able to connect. 

Deluxe King Parkview connects with another Deluxe King Parkview
Deluxe King connects with Deluxe Queen/Queen 

Please reach out to frontdesk@portlandparamount.com to request a connecting room. We will do our best to accommodate these requests however, unable to guarantee. 

Please contact the website that your reservation originated with to make changes to your itinerary. These changes will then be reflected in our system.

To be allowed access to a guestroom at any time during your stay, they would need to be listed on the reservation and provide matching identification.
You can add any additional guest names in the Special Requests + Additional Guest Names comment section when completing your reservation through our website or reach out to the frontdesk@portlandparamount.com to add for you.  

Valet Parking is provided for $59 per night, per vehicle, which includes unlimited in-and-out privileges. For oversized vehicles, $80 per night. 

​We are unable to valet some oversize vehicles and motorcycles. Please call to confirm if possible or see parking attendant for other local parking options.

We are located on SW Taylor between Park & 9th 

​The MAX light rail provides convenient round-trip transportation from the Portland International Airport ($2.50 each direction). Board the train outside of baggage claim, then exit at the 10th Avenue & Galleria stop. The Paramount Hotel is two blocks south. Portland International Airport's website also provides alternative ground transportation options to the downtown area.

No, we do not.

Yes, our staff will be happy to store your bags for you if your room isn't ready when you arrive or after checkout to do some last minute exploring. 

We will gladly receive and store packages on your behalf.
Your first package we receive will be complimentary. There will be a $5 handling/storage charge for every package received thereafter on your behalf, prior to, during and after your stay. Please make sure your package is addressed to yourself C/O The Paramount Hotel with your arrival date noted.  

We can help, please reach out to frontdesk@portlandparamount.com 

Swine - Moonshine + Whiskey Bar  -
Dinner + Small Plates - 4 pm - 11 pm
Open Daily

Taylor Street Tavern - 
Breakfast - Mon - Fri, 7am - 10am

Lunch - Mon - Fri, 11am - 2pm

Dinner - Tues - Sat, 5pm - 9pm

Swine does not require reservations.

Reservations for Taylor Street Tavern are availabe through Open Table

Sure can. Take a look at their Private Dining page for options.

A valid credit card with an embedded chip and corresponding identification is required upon check-in. We are happy to accept the following cards:

American Express
Visa
Mastercard
Discover
JCB

Please reach out to frontdesk@portlandparamount.com with any questions

Hotel taxes total are currently 16.55% 

Yes, we would love to chat.
​For groups of 10 rooms or more, please contact our Sales Department directly at sales@portlandparamount.com or by phone at +1-503-276-1775.

Seated, using full rounds, 40 people. 
​Reception style, 60 people.